Code of Conduct
At Swart, we expect our workers to use common-sense and sound judgement when interacting with others, including, but not limited to, workers, clients and suppliers.
We cannot anticipate every situation which may arise within the workplace, therefore the following has been written as a guide as to how our workers should conduct themselves whilst carrying out work for Swart.
Workers must:
- Act honestly and fairly in all business transactions and dealings with others
- Treat others with whom they deal with at work with courtesy and respect
- Act within the best interests of Swart
- Comply with all legislation applicable to Swart
- Comply with all Swart policies and procedures
- Maintain licences for the works they are undertaking, including drivers’ licence
- Ensure the workplace is free of discrimination, bullying and/or sexual harassment
Management will:
- Make decisions that are fair, consistent, impartial and based on merit
- Encourage workers to communicate ideas for improvement within the workplace
- Deal with issues and problems promptly and effectively
We will work together by:
- Being reliable team members and doing our fair share of the work
- Listening to others and using appropriate language
- Respecting the differences that individuals can bring to our team
The following behaviours have no place at Swart, if you witness any of the below, speak with the Managing Director:
- Teasing, shouting at, or putting others down
- Unwelcome comments about a person’s personal life
- Suggestive behaviours such as leering or wolf-whistling
- Offensive jokes based on sexual preference, or a person’s race, disability, pregnancy, age, religion, marital status, sexuality or physical appearance
- Physical contact such as touching or fondling
- Indecent physical and verbal assault
If you believe you have been unfairly treated at Swart, consider the following options:
Option 1 – Self Help
Talk to the person yourself about the problem, if you feel comfortable and able to do so.
Option 2 – Seek Information
For confidential information and advice on what to do, call the South Australian Equal Opportunity Commission or relevant body in each Australian state and/or territory.
Option 3 – Ask Management to Act
To get the complaint resolved, talk to the Managing Director. Tell them what you want to happen to resolve the complaint. If you are not happy with the way your complaint is handled, go to Option 4.
Option 4 – Ask for Help Elsewhere
If you are not satisfied with the way your complaint is handled, you can get advice from the:
- South Australian Equal Opportunity Commission, 8207 1977 or eoc.sa.gov.au or relevant body in each Australian state and/or territory
- Australian Human Rights Commission
- Fair Work Ombudsman
- An advocacy or advisory service
Any worker in breach of the Swart Code of Conduct may be subject to disciplinary action, including termination.
Should a worker have any doubt about any aspect of this Code, explanation can be sought from Managing Director.
Mark O'Brien
Managing Director